Not your fault?
Keep driving.
If your car's off the road after an accident that wasn't your fault, we'll put you in a quality like-for-like replacement — and recover the costs from the at-fault driver's insurer.
Back on the road in three steps
Tell us what happened
Complete the vehicle request form below with your details and the accident. It only takes a few minutes.
Collect your replacement
We match you to a like-for-like vehicle from our fleet and get you mobile again, fast — often same day.
We handle the rest
We recover the hire costs directly from the at-fault party's insurer.
Prestige replacements, ready to drive
This is no bottom-tier loan car. Our fleet runs from European prestige marques to the latest electric models and hard-working dual-cab utes — so we can match you like-for-like, whatever you drive. Every vehicle is late-model, fully serviced and presentation-ready.
Vehicle request form
Your details
Please complete all sections below. A member of our team will be in touch shortly after your submission. Prefer email? Contact admin@totalfleet.au.
Request submitted
Thank you — your details have been sent to Total Fleet Car Rentals. We'll be in touch with you shortly. Questions in the meantime? Email admin@totalfleet.au.